Returns & Exchanges

Shirley’s Apothecary

Due to the nature of our formulations and the intimate, personal use of skincare, all purchases are considered final.

No Returns or Exchanges

We do not accept returns or exchanges once an order has been placed.

Each product is prepared, handled, and delivered with the highest level of care to ensure quality, safety, and integrity.

Order Accuracy

We encourage all clients to review their order details carefully prior to completing their purchase, including product selection and shipping information.

Concerns or Sensitivities

If you experience a reaction or have concerns regarding your purchase, we invite you to reach out directly.

While we are unable to offer refunds, we are committed to supporting you with guidance, adjustments, and recommendations where appropriate.

Damaged or Incorrect Orders

In the rare event that your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

We will review and resolve the matter with care.

A Note

Everything is curated with intention.

We honor the individuality of every client and appreciate your understanding of our policy.

Contact

For all inquiries please email us.

Thank you for choosing Shirley Esthétique Atelier & Apothecary.