Frequently Asked Questions
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Shirley’s Apothecary is focused on holistic beauty, skin wellness, spiritual self-care, and elevated rituals. Offerings may include handcrafted apothecary goods, astrology and tarot readings, and curated wellness experiences.
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When will my order ship?
Processing times may vary depending on product availability and batch preparation. Please allow additional time for handmade or limited-release items.
Do you accept returns or exchanges?
Due to the nature of skincare, wellness, and handmade products, all sales are final.
How should I store my products?
Store products in a cool, dry place away from direct sunlight to maintain freshness and potency.
Are your products natural?
Many formulations incorporate botanical, herbal, and naturally inspired ingredients. However, please review ingredient lists carefully if you have allergies or sensitivities.
Can I use your products while pregnant or nursing?
Please consult your physician before using herbal, essential oil, or wellness products during pregnancy or nursing.
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How do I book a reading?
After purchasing your reading, you may be asked to submit your birth information or questions.
What birth information do you need for astrology readings?
Please provide:
Full date of birth
Exact birth time
Birth location (city + country)
Are tarot and astrology readings for entertainment purposes?
Yes. All spiritual services, tarot readings, and astrological interpretations are intended for personal insight and entertainment purposes only.
Will I receive my reading instantly?
Delivery times vary depending on the depth and format of the reading. Please allow the stated turnaround time listed on the product page.
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Do you offer refunds on digital products?
No. Due to the instant-access nature of digital products and customized services, all digital sales are final.
What if I entered the wrong email address at checkout?
Please contact support as soon as possible so your order details can be corrected before fulfillment.
How can I contact you?
For inquiries, collaborations, or support, please use the contact form on the website or email the business directly.
Disclaimer
Products and services offered by Shirley’s Esthétique & Apothecary are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Please patch test skincare products before full use.
